CT Summation believes that support and service are paramount to maintaining loyal customer base and delivering great product.
Log in to the CT Summation Support Knowledge Base to access the following items:
- Product Updates includng installation instructions
- Best Practice Guides
- Printable and video product tutorials
For Technical White Papers, visit the Resource Library.
Customers with current maintenance can contact our product support staff or submit a Support Request Form for techical support.
We are constantly improving our products. Please use the Feature Request Form to inform us of functionality or enhancement you would like to see in future releases.
CT Summation offers a range of client services and enterprise-level systems services and support to ensure you make the most of your investment. CT Summation Client Services is a group of highly-skilled consultants that provide CT Summation Enterprise customers expert help with:
- Installation
- Management and Administration
- Migration
- Training
- Custom Solutions
Contact us for more information:
800.735.7866 | 415.442.0404 | Fax: 415.442.0403 | sales@summation.com
* Submit a request for more information or consultation.
Founded in 1988 by two litigators, CT Summation pioneered electronic litigation support, and for more than 20 years, we have continued to pride ourselves on our technological innovation. As a result, over 60,000 legal professionals use CT Summation software, your clients among them! The following materials will provide you with the knowledge you need to deliver products and services specially designed to dazzle your CT Summation clients.
CT Summation transcript and realtime capabilities enable attorneys to optimize their investment in depositions. Our hallmark integrated search feature allows attorneys at deposition to simultaneously search electronic evidence, OCR text and the document database as well as realtime transcript text!
* Please email Nancy.Hopp@Wolterskluwer.com to request software download.
Using TranSendCR® Plus, create links between specific transcript text and scanned exhibit files using your choice of alias words or phrases (for example, “Plaintiff’s Exhibit No. 1”). Then bundle the final transcript, exhibits, and synchronized video into one compact Summation Briefcase Format (SBF) file. When attorneys using CT Summation click on “Plaintiff’s Exhibit No. 1” in your transcript, the corresponding exhibit image will appear. But, even more impressive, SBF exhibit files are also incorporated into Summation’s powerhouse Core Database, where they can be searched and annotated, a huge benefit to attorneys and paralegals!
- SBF File Benefits
Spells out the benefits of SBF file delivery for CT Summation users - File Types Supported by iBlaze and SBF Format
Compares the file types supported by iBlaze vis-à-vis those which can be incorporated into SBF files - TranSendCR Plus v2.1.5 software*
Free software for creating transcript-and-exhibit SBF files for easy loading into CT Summation software. TranSendCR Plus is complimentary and requires no usage fees.
* Please email Nancy.Hopp@Wolterskluwer.com to request software download.
CT Summation Court Reporter Liaison Nancy J. Hopp is a former court reporter with 25 years in the field who understands your challenges and can assist you with any CT Summation-related questions you may have.
Nancy J. Hopp, CSR, RDR, CRR, CMRS, NCRA Realtime Systems Administrator
CT Summation Court Reporter Liaison
Nancy.Hopp@WoltersKluwer.com | 877-737-0800